Hi, I’m Thandi

I’m a seasoned User Experience Designer and think of everything as a design problem.

I wear many hats; handling everything from in-depth User Research and Service Blueprints to iterative Wireframes, Interactive Prototypes and UI design. I have a special interest in Service Design and omni-channel design - as I like to think of experiences as they're lived: not restricted to one platform or channel.

My experience includes leading and mentoring teams for the last 10+ years. I value coordinating work in such a way that benefits both the business and the team; and enjoy seeing designers flourish through good Design Ops.

On the side I am a craft beer enthusiast - I am a homebrewer, certified beer judge, co-host the Beer Ladies podcast, and sell inclusive beer-themed merch online. I am also a novice banjo player, aspiring food truck owner and voracious podcast consumer.